Shelter

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that one day, no one will have to turn to us for help. Got a housing problem? We can help: Locally - Our advice and support services offer one-to-one, personalised help with housing issues and homelessness. Online - On our website, find expert information about everything from reclaiming your deposit to applying as homeless, or speak to an adviser over webchat. Over the phone - our free emergency helpline is open 365 days a year to answer calls from anyone struggling with a housing issue or homelessness. Legal - Our solicitors provide free legal advice and attend court to help people who’ve lost their homes or are facing eviction. Campaigning for housing justice - We work in communities to understand the problem and change the system. And we run national campaigns to fight for change at the top. Research and policy - We carry out ground-breaking research to understand the UK’s housing problems and develop policies to solve them. Press - We work with the media to make sure the voices of those affected by the housing emergency are heard.